Guides

Tag: Android

An old phone and a new phone on a wooden table, contact cards arcing from one to the other above a SIM card
Phone help

How to Transfer Your Contacts to a New Phone

Find where your contacts are really stored, move phone-only and SIM contacts to the cloud, and transfer them between iPhone and Android…

 Phone showing a web page framed by white capture corners, with a screenshot thumbnail, a recording badge and edit icons around it
Phone help

How to Take Screenshots and Record Your Screen on Any Phone

Screenshots and screen recordings on iPhone, Pixel and Samsung: button combos, long captures, adding your voice, hiding private details and keeping evidence.

 Cream headphones on a dark desk with a blue pairing light pulsing, beside a phone searching for nearby devices
Phone help

How to Fix Bluetooth Pairing Problems

Fix Bluetooth pairing problems with headphones, earbuds, cars, speakers and watches on iPhone and Android, using a symptom table and a ten-step…

 A phone on a charging stand showing a shield inside an update progress ring, beside a wall calendar with one date circled
Phone help

How to Update Your Phone Safely and Know When Support Ends

Update your iPhone or Android phone safely, turn on automatic updates, and find out how many years of security updates your phone…

 A phone lying among cushions, its dimmed screen frozen behind a loading circle, with an hourglass badge beside it
Phone help

How to Fix a Phone That Keeps Freezing or Restarting

Fixes for a frozen or rebooting iPhone or Android phone, from a one-minute force restart to recovery mode, with a symptom table…

 A school backpack by a coat hook with a phone in its side pocket showing a school time screen
Family life

How to Set Up Google Family Link on Your Child’s Android Phone

Set up Google Family Link on your child's Android phone: under-13 and teen accounts, time limits, School time, app approvals, filters and…

 A phone showing a home screen of app icons, with a magnifying glass over one app and a shield badge beside it
Privacy & security

How to Tell If Your Phone Has a Virus or Malware

Most 'virus' signs have ordinary causes. How to check an iPhone or Android phone for real malware, remove it, secure your accounts…

 A laptop showing a grid of photos on a wooden dining table, connected by a white cable to a phone full of photos
Phone help

How to Transfer Photos From Your Phone to a Computer

The best way to copy photos from iPhone or Android to Windows or Mac, what happens to HEIC files, dates and Live…

 Two phones on either side of a cloud, with a chat, a photo and a voice note moving from the old phone to the new one
Phone help

How to Back Up WhatsApp Chats

Set up WhatsApp backups on Android and iPhone, keep an encryption key safe, check the backup exists, and fix the usual reasons…

 A town map with app icons linked to a phone's location pin, some marked with green ticks and others with red crosses
Privacy & security

How to Check Which Apps Can See Your Location

See which apps can use your location on Android or iPhone, what each permission level allows, which apps really need it, and…