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Frequently asked questions

Everything you might want to know about how TheTruthSpy works, what it costs, and how your data is kept private.

General

General

What is TheTruthSpy?

TheTruthSpy is a phone monitoring app for parents and businesses. You install it once on a phone you own or are responsible for, and it quietly sends activity — location, calls, messages, apps and more — to a private online dashboard you can open from any browser.

Which phones does it work on?

TheTruthSpy works on Android phones and tablets running Android 6 and above, and on iPhones and iPads. Android offers the widest feature set; iOS focuses on cloud-based data like messages, photos and location, with iCloud setup available.

Do I need to root or jailbreak the phone?

No. Core features work without rooting or jailbreaking. A small number of advanced Android features require rooting, but most users never need them.

Can the person see the app?

TheTruthSpy runs in the background and shows no home-screen icon by default on Android, so the phone behaves normally. We strongly recommend monitoring only devices you own or have permission to monitor.

Setup & use

Setup & use

How long does setup take?

Most people finish in five to ten minutes: create an account, install the app on the target phone, grant permissions, and your dashboard begins filling in shortly after.

Do I need the phone to install it?

For Android, yes — you need it in hand for a few minutes. For iPhone you can often set it up remotely via iCloud credentials. After that first step, all monitoring is remote.

Will it slow down or drain the phone?

No. TheTruthSpy is optimized to use minimal battery and data. It batches uploads and runs light background tasks, so the phone performs normally.

How quickly does data appear?

Usually within minutes, depending on each feature's settings and the phone's connection.

Data & privacy

Data & privacy

Where is my data stored?

Your data is encrypted in transit and stored on secure servers, accessible only through your password-protected dashboard. You can delete it at any time.

Can I monitor more than one phone?

Yes. Family and business options let you add multiple devices to one dashboard and switch between them easily.

What can I see on the dashboard?

Live location and history, call logs, text messages, popular chat and social apps, browsing history, installed apps, photos and more — organized into simple tabs with filters and alerts.

Is using TheTruthSpy legal?

Monitoring is generally legal when you own the device, are the parent or guardian of a minor child, or monitor a company device with consent. Laws vary by country and state, and you are responsible for using TheTruthSpy lawfully. See our Terms.

Billing

Billing

Is there a free plan?

Yes. The Free plan offers basic tracking at no cost so you can try the dashboard. Premium ($20.99/month, or 20% less yearly) unlocks all 25+ features.

Is there a money-back guarantee?

Yes. Premium plans are covered by a money-back guarantee — contact support within the guarantee window for a refund if it isn't the right fit.

Will my plan renew automatically?

Plans renew so monitoring isn't interrupted, but you can turn off auto-renewal anytime from your account.

Still have a question?

Our support team is happy to help with anything not covered here.

Contact support →

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