Guides

Category: Lost & found

A café terrace table with a coffee cup, a glass of water and a dashed outline where a phone was, beside an empty chair
Lost & found

What to Do If Your Phone Is Stolen on Holiday

Phone stolen abroad? What to prepare before you fly, who to call in the first two hours, UK network numbers from abroad,…

 A dark living room at night with a phone lying face down on the sofa, faint signal rings spreading around it
Lost & found

How to Find a Lost Phone That Is Switched Off

Can you find a phone that is off or has a dead battery? What iPhone, Pixel and Samsung can still do, what…

 A living room with a blue sofa, an earbud case on the seat and a single earbud on the rug giving off sound waves
Lost & found

How to Find Lost AirPods or Earbuds

How to find lost AirPods, Pixel Buds or Galaxy Buds: which method suits your model, what to do when they are flat…

 A phone lying on the back seat of a taxi at night, its screen lit by an incoming call
Lost & found

How to Recover a Phone Left in a Taxi

Left your phone in a taxi? What to do in the first five minutes, hour and day: ring and lock it, use…

 A phone on a setup screen next to its box with an IMEI label, a receipt and a magnifying glass on a wooden desk
Lost & found

How to Check If a Used Phone Is Stolen Before Buying

Before paying for a second-hand phone, match the IMEI, run a stolen-phone check, see the seller's account removed and know the red…

 A phone showing a map pin on a wooden desk beside a tablet with security switches turned on, earbuds, a notebook and a coffee
Lost & found

How to Set Up Your Phone Now So You Can Find It Later

Ten minutes on Android or iPhone makes your lost phone findable: Find Hub or Find My, theft protection, a SIM PIN, lock-screen…